Where i can find Documentation
Documentation is in main pack, In themeforest account, click on download and on our theme, choose to download All files & documentation. Unzip and inside you will find main pack with Documentation, open folder and inside you will find index.html, open this in Chrome/Mozilla browser and navigate using browser scroll.
How to rate a theme
Documentation is in main pack, In themeforest account, click on download and on our theme, under Download, choose 5stars on Rate this item and add your review.
How to find your Purchase Code
Locate some of the premium themes you purchased in your “Downloads” list and click on the Download and next on the “License Certificate & purchase code” link in drop-down menu.
After you have downloaded the certificate you can open it in a text editor such as Notepad and copy the Item Purchase Code.
Support ticket sent and no response
After you send ticket, normally, we check it in maximum 1hour-2. if you didn't receive response from us, please send us email to email@example.com with note that you sent ticket support . Sometimes emails are received in spam and we see them after hours.
What is free support?
If you purchase our theme, you have 6 months support, after 6 months you need to extend your support (Envato rules, and you can find this in item's page in themeforest). If you don't want to have our support, don't worry, you can download updates from your themeforest account.
What is not included in free support
In free support is not included: theme installation, demo content installation, customs, fixing other extensions that are not coming with our theme.
Where are updated extensions
All premium extensions need licence key for auto update, but due policy we can't provide those codes for auto update (we have developer licence and licence code can't be pass to our clients, due joomshaper policy or revolution slider or layer slider). But don't worry, we allways make updates nad will add inside main pack in folder Updates, so you can have them and install like normal extension.